Staff at the Concierge Desk will help you with restaurant reservations, flight confirmations, bus transfer confirmations, spa appointments, tour, water sport, dinner cruise and tropical show reservations. Open 8 a.m. – 5 p.m. Ext. 648
Experience a new kind service with the touch of your fingers. With our new Web App, you can lay back and enjoy Aruba while we do the rest. From the list of T.V. Channels to fresh towels requests, now you will have the opportunity to experience a new level of comfort with just one touch. Click here and learn how to install the Web App in your mobile device.
De Palm Tours Desk
For water sports, day trips, cruises and evening entertainment. Open daily from 8 a.m. to 4:45 p.m. Ext. 648
Lost and Found
Please contact the Housekeeping Department (Ext. 801) for lost items.
Ice machines are located next to the elevators on the second through the fifth floor in the North and South Wings.
Self service laundromats and laundry detergent dispensers are located in the center wing on the second through to the fifth floors. The first floor laundry is located in the north building. Tokens can be obtained at the Front Office.
Professional and dry cleaning laundry service is available by contacting the Housekeeping department before 9 a.m. for next day service. Same day service is available at an extra charge of 25%. For laundry pickup please call Housekeeping at Ext. 801.
110 volts. You need an adapter for appliances that operate on 220 volts.
Free Computer and Internet
Free computer and internet access is available for owners and guests, available in the first floor corridor behind the coffee shop. This service is for adults only! There is a sign up log and a time limit of 15 minutes per unit. You can purchase a Wi Fi card from the Front Desk if you have brought a laptop.
Babysitting service can be arranged through the Activities Center (Ext. 647) or the Tour Desk in the lobby (Ext. 646).
Baby Cribs and High Chairs
Baby Cribs and High Chairs are available through the Housekeeping department at no charge. We recommend that you reserve them in advance. Rollaway beds are not available at Costa Linda.
Cell phone Rental
Please contact the Front Desk to rent a cell phone (ext. 5 or 6)
Call the Operator at ext. 0 or Front Desk at ext. 5 or 6. Please take note that a surcharge will apply for services rendered after Midnight, on Sunday and holidays.
The local bus to town runs every 20 minutes from 6 a.m. to 8 p.m., Monday – Saturday.
Medical or Dental Services
Please contact the Hotel Operator for Medical or Dentist assistance.
Outgoing mail may be dropped in the red mailbox located at the lobby entrance. You may purchase stamps at the Mini Market.
Pets are not allowed on the Resort premises. Please do not feed iguanas, dogs or cats you may see in the gardens.
The water in Aruba pure and safe to drink from the tap.
Please read and follow the emergency procedures posted on the back of your suite entrance door. Per our fire regulations and for your own safety and security, we are forced to lock all emergency doors at all times and they will only be opened with your assigned room key.